Your business is based on generating and converting leads. The best of the best of the best (Sir!) will tell you without leads is without business. The intended result with all prospecting online or off is to be in mind when anyone you ‘touch’ thinks of buying or selling real estate. If using the internet and social media (smart) is part of the plan, keep reading. If not, keep reading anyway – chances are you’ll have a change of heart soon. So here it is, my picks of the best recommendations from the 2008 NAR Conference in Orlando. Remember, these sites are intended to socialize with others. Lose the fear. It’s just like going to a new social event, you may not know the people but if you engage chances are you’ll develop new meaningful relationships.
Join meetup.com, search for local groups, and request to join the ones of interest. Tread lightly. Don’t go stomping around any new site saying how you REALTOR® this and you REALTOR® that. They won’t welcome you. OBSERVE how people communicate and remember it’s more important to be interested than interesting¹.
Participate in yelp.com. Get into your local neighborhood’s section and write reviews. You need to get a login, add all the information they allow and start reviewing local “stuff”. You can connect with others that are writing local reviews. When participating in social sites like this, compare it to offline social gatherings² and act accordingly. When you show up at an in-person social event do you stand on a chair and shout the fact that you are a REALTOR® and if any one needs to buy or sell they can call you? No. Treat all these online sites the same as you would treat an offline gathering.
Use search.twitter.com to find people talking about things that interest you – whether it’s your hobbies, neighborhoods, or local events. Join the discussions. If you find a void, fill it. You need a twitter account for this. Sign-up, follow some local people, make sure you say hello, and observe how the conversation happens. Don’t be scared to tell people you’re learning – chances are they’ll offer to help. Twitter is an excellent website to develop your internet voice². You can only write short comments, so you learn to make your point quickly. Again, tread lightly.
Flickr.com (a photo sharing website) is an excellent tool to showoff your community. Take pictures at the fair, of local landmarks, or beautiful scenery. Post the pictures, title them, add them to local groups. Ines Hegedus-Garcia from Miami has created a local group and she encourages people from her community to add pictures of Miami. She then highlights the best picture of the week in a blog post. Of course the photographer whose picture is selected is thrilled and tells all their friends to check it out. Brilliant. Photography may be your passion and something you really enjoy. Teresa Boardman from St. Paul MN uses flickr to post pictures from around her town. If you look at enough of her pictures you’ll want to move there too. But it’s not soley for relocation, the locals regularly check out her photos, and some of them ask permission to reprint them on their own marketing materials. These are both great ways to use the tool. Whatever you do, DO NOT just upload your listing photos – no one will return – ever.
These four sites can be used hyper-locally. Use them to control the web presence of yourself and your neighborhood. To repeat, the best way for beginners to learn is to OBSERVE. If you have questions, ask. Have fun! If you get more joy out of creating newsletters – stick with it. You have to enjoy what you do.
¹ Dustin Luther’s Mom aka “The Blog-Grandmother”
Nothing that happens in Vegas stays in Vegas. Unfortunately I’ve learned this the hard way (3 times). However, this last weekend, unlike most Vegas trips, had good stuff come out of it. The RE Blog World Expo 2008 was held at the Las Vegas Convention Center 9/19 – 9/21. Here is my report of some of the golden nuggets that I learned and some of the changes you may see around PhoenixRealEstateBrokerage.com and JohnHall.com.
Day 1 – RE Blog World
→ Good buttons to have on the top of your blog/website: “Search for Homes”, “Find the Value of Your Home”, and “Receive Weekly ‘Best Buys’”
→ Use photos. Label photos. It helps create a sense of place and google likes photos (with alt tags).
→ Organic traffic from search engines is the most valuable kind.
→ Companies should set up a YouTube channel, LinkedIn account, Twitter account, etc.
→ Eyejot.com is the reason I am high-jacking my wife’s webcam.
“What is Social Media?” Once again, CommonCraft has put a new concept into plain English.
Other related posts:
While at the RE Barcamp in San Francisco, I attended a presentation by the Center for Real Estate & Social Media (CREST), from the Virginia Association of REALTORS®, where Ben Martin presented findings from the group’s first annual blogging survey.
Most of the respondents were real estate agents, using the WordPress platform. Average experience blogging was about a year. The longer an agent has blogged, the more visitors they have. (Sounds a bit like farming, doesn’t it?)
Read on:
Blogging Survey Executive Summary
Ben has a few insights to share with you, too.
Bottom line: The sooner you start blogging, the sooner you may see results. Consistency matters, but you don’t have to go overboard.
(CREST blogging survey #2 is in progress. If you complete the survey, you will receive a copy of the executive summary when complete. Deadline is 9 a.m. EST on August 8th, 2008.)
Trying to get to my first Inman Connect conference in San Francisco was just a bit challenging. Cancelled flight. Couldn’t get to Oakland, so ended up getting shipped to San Jose.
Sitting on the runway, hoping the plane would actually take off. Time for one last text message.
Bus. Train. Taxi. Eleven hours in transit, and finally I made it to the hotel for an event that I’d wanted to attend for a good number of years. And it turned out to be well worth the effort.
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While there, I texted, and twittered, and photographed, and learned blogging tips from some of the best real estate bloggers from around the country. I learned about how other Realtors are connecting with their clients with Twitter, and FriendFeed, and Flickr.
The experience is one that is even more amazing in that we used social media to share, so that people who did not attend the conference got some of the benefits, and are able to forge new relationships and continue the discussion. They will have the choice of connecting to new people and expanding their circle, much like Phil did when he wrote about the impact that Dustin Luther’s Linkation, Linkation, Linkation presentation made on him when he first started blogging.
I know first hand that I am connecting to people that are finding me through my social networks, when I hear “I found you on some social network, I can’t remember which one, I’m ready to buy a house can you help me?“
Or, like today when an email starts out with “I found your profile (and blog, very nice) through the Realtor Website and would be interested in talking with you. I’ve finally decided I’m ready to take the plunge and am looking for the right priced home in south Scottsdale.“
So, in a nutshell, this is why I care about social media. I get to connect with people I wouldn’t have gotten to know any other way, and when they contact me, they already have a pretty good idea of who I am, what I know about real estate, and even a bit of how I run my business. It’s a great way to start a business relationship!
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pkitano @drubloomfield @irenehammond Hi! I’ll be in PHX Camelback Rd all Thursday afternoon, would love to meet up w/ you (thx to @phoenixreguy) |
Earlier this week, I had the good fortune to receive an invitation (above) to attend a seminar by Pat Kitano on Social Media, how it’s changing the business of real estate, and why it’s important to participate. One of the major points Pat made during his presentation was that a person’s online presence, in services like Twitter and FriendFeed, is the new resume.
Phil Sexton and I have both posted here on Twitter before, but FriendFeed may be new to you. FriendFeed allows you to merge feeds from your blog, Twitter, StumbleUpon, and the many other social media sources into one area. Some of the benefits of FriendFeed include:
Pat has posted the two following slide shows on Social Media, and why it’s important to utilize. Both are highly recommended!